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Frequently Asked Questions (FAQ):

  1. General / About www.ufiler.com

    1. What is www.ufiler.com?

      www.ufiler.com – it is a site which allows to store and share your files quickly (images, audio, video, archives etc.). Moreover, you can browse and download files which were uploaded by other users, comment on them and evaluate them, write blogs and many more.

    2. What will I get using www.ufiler.com?

      You will gain:
      • chance to upload your files on www.ufiler.com server and allow other users to download them,
      • 10 GB space on disc for storing files. You can also get additional space by inviting your friends to become users of ufiler.com (see below),
      • chance to get in touch with friends, view, estimate and comment on their files,
      • chance to make your photo, video and audio albums and show them to your friends and acquaintances,
      • create blogs, estimate and comment on blogs of other users
      and many more.


  2. Sign up

    1. Can I not register?

      Yes. Unregistered users can use some functions of ufiler.com, too:
      • browse pages of www.ufiler.com users;
      • search for all available files;
      • view lists of the most popular audio, video and graphic files;
      • download files (on condition that the owner of files has allowed download),
      • read blogs.
      Yet, there are more functions at disposal of registered users (see next item).

    2. Why to register?

      Registered users can use all functions of the site:
      • get free 10 GB space on www.ufiler.com server for file storage;
      • have chance to get additional space on server;
      • create folders, set rights of access to folders and files (for public access, private, password-protected, available for definite users);
      • delete own folders and files;
      • move own files;
      • your files will be available in a form of an album (regarding rights of access);
      • create a list of favorite files;
      • add users to friends;
      • create own description and set avatar;
      • correspond with other users using filer mail;
      • create, estimate and comment on blogs;
      • evaluate and comment on files.

    3. Do I have to pay for registration?

      No. Registration is for free.

    4. How can I get additional space on server?

      You can get additional space by inviting friends and acquaintances to become users of ufiler.com. To do this, enter administration of files, click on the button "Space” on ufiler.com server and follow instructions. For each invited friend who becomes a user of ufiler.com you get 100 Mb, and for each friend, who was invited by the friend you invited - 10 Mb. Additional space turns available when the invited user uploads at least one file.

    5. How can I register / change password / close user account?

      • To register on ufiler.com, do the following:
        • go to the registration page,
        • fill in registration form,
        • get acquainted with Terms of Use and accept them,
        • send registration data,
        • confirm your e-mail address by clicking on link which you will find in letter that was sent to you.
      • To change password and other personal data, log in and go to page "My profile", change the necessary data and confirm the action.
      • To close your user account and delete all your files you can by sending a request to administrator of www.ufiler.com to e-mail address filerinternational@googlemail.com.


  3. Upload

    1. Do I have to pay for upload?

      No. Upload of files is for free.

    2. What type of files can I upload?

      Limit on file type is not set.

    3. Are there any upload restrictions(file size, number, content etc.)?

      4. The maximal size of an uploaded file 350 Mb. There are no restrictions of files content, it just must not violate Terms of Use.

    4. May I store an erotic content?

      5. Yes. But you have to specify that this is an erotic content. All files without reference to erotic content will be blocked without notification.

    5. How long will my files be stored?

      Usually your files will be stored until you delete them. Yet, if they violate Terms of Use, files can be deleted without notification.

    6. Can I delete own / other's files?

      To delete your own files, tick files or folders in Administration of files. Next click on the button "Delete". You are not allowed to delete files that belong to other users. Yet, if you think that a file violates Terms of Use and should be removed, report to administration (see “How can I report violation of www.ufiler.com Terms of Use?”).

    7. I don't understand anything! What to do?

      Read this.


  4. Download

    1. Who can download my files?

      At upload or when creating a folder you can choose the rights of access:
      • For public access. A file or a folder is available to any registered or anonymous user.
      • Private. A file or a folder is available only to you.
      • Password-protected. Download and view folder content can only those who know the password.
      • Available to particular users. You compile a list of users to whom this file or folder will be available.

    2. Why instead of some files there appears 18+?

      By default an erotic content is not shown. If you want to view such files, click on one of them and answer in the affirmative to the question whether to view such files in future. This setting will be saved in your profile.

    3. Do I have to pay for download?

      No. Download is for free.

    4. Are there any download restrictions?

      No. At the moment there are no restrictions.

    5. Aren't my intellectual property rights infringed?

      According to Terms of Use of this portal, user bears all liability for a content of files s/he has uploaded. If your copyright has been violated, report to administration (see “How can I report violation of www.ufiler.com Terms of Use?”). If it proves true that copyright has been violated, administration will take measures (including deletion of file and even blocking violator's user account).


  5. Points and operations with points

    1. Short info about points and money (details are below)

      • Points can be sold at any moment for money. It can be done in the "Purchase/Sell" section.
      • For being in the Member Top you get daily rewards: 50 points if you are in the Top 1-3, and 5 points if you are in the Top 4-50.
      • For uploading files you get 2 or more points. To get these points you have to follow some rules, listed below.
      • If you find a file that violates the rules and place it under suspicion, then you get some points in case your suspicion is confirmed by a moderator or court.
      • For voting in the court you get some points in case your vote was correct.
      • For moderating files you get some points regardless of your decisions.
      • If you have uploaded a file and placed a link on some other site you get 0.5 points per visitor.
      • Point's starting price equals 0.1 Eurocent. It changes according to the administrator's and user's point count ratio.
      • From time to time we organize contests, for which you get points if you win.

    2. Users accounts

      Every user has 3 accounts with the following functions:

      1. primary. On this account there are points that fully belong to a user and that can be freely used. All possible operations are available.
      2. temporal. On this account there are points that were temporary given to a user until they are checked. They are not available to any operation. On this account you can find those points that are given immediately after uploading a file. Only after 24 hours, if the file is not blocked points go to the primary account. Otherwise points are rejected.
      3. pledge. On this account there are all points that are left by a user as a pledge. For example, participating in the Court of Users he gives 20 points as a pledge when he gives his voice. If a file is blocked he gives a certain amount of points as a pledge. If his file is blocked by somebody then his points are taken temporary as a pledge.

      When a user is registered he receives 100 points automatically.

    3. Maximal size of one uploaded file

      Maximal size of one uploaded file depends on the number of points a user has: 1Mb = 1point

    4. Points for files

      A user minimum gets 2 points for each uploaded file. If a file exceeds 10Mb, then for each other 10Mb 1 point is added. If you upload a 100Mb file you get 2 + 9 = 11 points.

      Points that are added for uploading a file do not become active at once. These points are added to the temporal account. Only after 24 hours after the uploading of the file, if the file was not blocked, points are transferred on the primary account.

      This can happen in following situations:

      1. File and folder were available “For public access”.
      2. Name of the file and its description is different from that of your other files. If a user upload using a program (Reddy) and gives the same data to several files then points are given only to one of those files.

    5. The rights of a moderator

      Each moderator on ufiler.com has an opportunity to check files and to receive points for it.

      • How does a moderator work?

        Each user has an opportunity to accuse a file of violating and should note the reason for the accusation. A user can also suggest to change the data of a file. The role of a moderator is to check such files and to make a decision or, if he is not certain about the decision, to send files to the Court of Users. Anyway, a moderator receives a certain amount of points for checking files.

        To be a moderator means not only to have advantages but it also means to be responsible. In case of a mistake users have rights to complain to the administrator who can check work of a moderator. If rude mistakes are found the moderator will loose certain amount of points from his account. The rights of the moderator will be blocked for some time as well.

      • How can I become a moderator?

        To buy the rights of a moderator you have to observe the following:

        1. To be a registered user at least for 6 months.
        2. To have your profile image (if your image is deleted checking is rejected).
        3. To have at least 100000 points on your primary account. Rights themselves cost 50000 points, other 50000 points are left on your account as a pledge. If you have less than 50000 points your rights are blocked till your points increase to a number that is more than 50000.

      • I want to become a moderator right now!

        To become a moderator you have to click on the following link: To become a moderator

      • For violating the rights of a moderator there are supposed the following penalties and blockings:

        1. 1 violating – 1 month of blocking of the rights of a moderator and 500 points fine
        2. 2 violating – 2 months of blocking of the rights of a moderator and 700 points fine
        3. 3 violating – 3 months of blocking of the rights of a moderator and 1000 points fine
        4. 4 violating – 6 months of blocking of the rights of a moderator and 2000 points fine
        5. 5 violating – full blocking of the rights of a moderator and 2000 points fine

        If a moderator is blocked and after blocking time is up he doesn’t have 2.000 points the rights of a moderator remain blocked. A user has to have at least 2.000 points on his account.

    6. Points for suspicion, blocking and restoration of files

      For each file that was suspected of violating terms of use by other users you have a certain amount of points that are transferred from your primary account to your “pledge” account. These points remain there until the file is checked by a moderator. The moderator can make following decisions:

      1. To block the file. In this case you loose those points that were left as a pledge. The majority of those points goes to that user who blocked your file and to the moderator.
      2. Reject a suspicion. In this case those points that were left as a pledge will be transferred back to your primary account and you will receive a certain amount of points as a payment for damage. These points will be taken as a penalty from the user who wrongly put your file under suspicion.
      3. Send a file to the Court of Users.

    7. Payment for views

      For each viewing of your file by other users or visitors you receive 0.5 points on your temporary account. If the file is not blocked in the next 24 hours then all the points that are got during this time are transferred on your primary account and you can freely use them. Points are given according to the following rules:

      1. Your file has to be viewed at least 5 times in 24 hours.
      2. For each viewing you get 0. point on your temporary account.
      3. If the file is not blocked in the next 24 hours then all the points that are got during this time are transferred on your primary account .
      4. Repeated views by the same user are not taken into account.
      5. Views by one user are taken into account only for one file. Views by the same user of other files are not taken into account.
      6. If the file is blocked then points that were got for the last 24 hours for viewing the file are deleted from the temporary account

    8. The Court of Users

      The Court of Users decides the destiny of a file in the case when a moderator couldn’t decide whether the given file has to be blocked or not.

      The Court of Users lasts 24 hours. If after 24 hours there are less then 9 voices or voices ‘for’ and ‘against’ are equal in number then the Court lasts for other 24 hours until there will be at least 9 voices or until the number of voices ‘for’ and ‘against’ will not be equal.

      When a user gives a voice ‘for’ or ‘against’ blocking a file he leaves a pledge of 20 points. These points are taken from his primary account and put on his 'pledge' account. Those users who win get their points back plus the average of all points of those users who lost. Users who do not win lose their points that were left as a pledge.

      For example, for bloking a file 20 users gave their voice ‘for, and 10 users ‘against’ blocking. Each user leaves a pledge of 20 points (each user must have at least 50 points on his account). So we get 20*20+10*20 = 600 points. The group that gave 20 voices (the majority) wins. All in all there were 20 users in this group. They get their points back. Points of the group that lost are devided in equal among those who won (minus 25% for Filer). Points of those who lost: 200 (-25%=50 – for Filer); 150 / 20 = 7.5 points. Each user gets his 20 points plus 7.5 points of those who lost. Filer gets 50 points.

      The Court of Users doesn't cancel the penalty of the owner of the file (owner) and the profit of that user who blocked the file (random user).

    9. Restrictions

      • If a user has 5 temporary blocked files and he has less then 100 points then an opportunity to upload files is temporary blocked for him.
      • If a user has less then 10000 points he cannot block files.
      • If a user has less then 10000 points he cannot change the data of files.


  6. Other

    1. Why are video and audio files not being played?

      You have to set Adobe Flash Player for your Browser (not lower then version 8). For this purpose follow this link and follow instructions.

    2. How do you count online time?

      The meter shows time that has passed since the users status has changed to “online”. The meter resets when there is an automatic change of the status to “away” or “offline” at a long absence of activity. It is also reset when the status is changed manually to “away”, “busy” or “invisible”. The change of the status to “not available” doesn’t reset the meter.

    3. How can I report violation of www.ufiler.com? Terms of Use?

      If you have noticed a file, which violates Terms of use of this site, report to administration by clicking on link "Report abuse" on the page of the file. Please specify reason why, in your oppinion, the file violates terms of use and click on the button "Report". Administrator will receive this message and, if needed, will take measures.

    4. How to use message editor?

      ufiler.com message editor is WYSIWYG (What You See Is What You Get) performed in traditional style. If you have already used some of them (for example, Microsoft Word, OpenOffice Writer vai Kword), then our editor won't present difficluties.

      In top panel there are:
      • Font type and size menu
      • Text color
      • Text type (bold, italics, underlined)
      • Text top and bottom indexes
      • Alignment
      • Bullets and numbering
      • Tabule
      • Repeat and cancel buttons
      To change style for some text, mark it and click the respective button in toolbar.

      In the bottom panel of the editor there is a library of emoticons. By clicking on emoticon, it will be inserted in a text field. You can delete, cut or copy emoticon just the same as ordinary text. Besides, the most often used symbols (such as ":)", ";)" and":(") after the message is sent will be automatically replaced with respective emoticons.

    5. Why are files blocked and deleted?

      Moderator or administrator can delete files, if they violate Terms of Use. Blocked files are kept on server for 30 days and then will be automatically deleted.
      If you think your file was blocked without reason, contact administration.

    6. I have more questons. Whom to ask?

      You can aks all questions by e-mail filerinternational@googlemail.com. Administration will try to answer all questions in short time.
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